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Application Support

HemaTrax & all other software products:

847-613-2114  Ask for Henry Cagadas
847-613-2108  Ask for Paul Kornkasem
Fax:  847-465-9055

Send E-Mail to Henry Cagadas
Send E-Mail to Paul Kornkasem

 

 

 

The following products from Digi Trax include six month software installation support as part of the purchase price:

  • HemaTrax™
  • MicroTrax™

You are eligible for FREE technical support for 6 months after purchasing hardware or software from Digi-Trax.

Installation support is limited to assistance necessary to install software on a system and the replacement of defective media. Installation support does not include modification of software.

When installing HemaTrax v6.2, uninstall any previous version of HemaTrax Standalone using Add/Remove Programs in the Windows™ Control Panel.

New: Watch Tutorial Videos for HemaTrax Software support tips on our new video support site!

On-site training may be purchased at the time of software purchase. For information please contact your Digi-Trax Sales Representative.

Annual Unlimited Lifecycle Software Support may be purchased for HemaTrax and renewed on an annual basis. For information please contact your Digi-Trax Sales Representative.
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