Hardware Support

We're here to help minimize downtime
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Support Videos

How to change ribbons, load and unload labels

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Product Brochures

View our product data sheets and brochures

Cleaning and Disinfecting Guidelines for Zebra TC5X-HC Mobile Computers

Cleaning and Disinfecting Guidelines for Zebra Healthcare Printers

Cleaning and Disinfecting Guidelines for Zebra Healthcare Scanners

Digi-Trax®

Printer, Scanner Support & Service

Service e-mail: repairs@digi-trax.com Fax: 847-465-9055

Maria Suarez, Technical Support Administrator 847-613-2132

If you have purchased a Cognitive, SATO America, or Zebra Technologies printer directly from Digi-Trax or through one of our distributors, we will service the printer for you.

No matter when your purchased the printer, we will provide you with FREE telephone technical support.

Contact Our Technicians:

Augie Centeno

Hardware Tech Support
847-613-2109

Keith Belasco

Hardware Tech Support
847-613-2133

Sherwin Nolledo

Technical Support Engineer
847-613-2108

Phone

800-356-6126

Location

650 Heathrow Drive
Lincolnshire, IL 60069

Business Hours

M – F: 8:30 am – 5:00 pm CDT
S – S: Closed

To Digi-Trax Clientsupdated September 23, 2021

With demand remaining strong during this pandemic, lead times for raw materials for labels as well as hardware have lengthened and become somewhat unsteady. While we are monitoring our suppliers closely and bringing in additional inventory, if you are a Digi-Trax® client needing labels and/or printers, mobile computers, scanners, etc, please consider this situation and place upcoming orders with as much advance notice as possible. Order early! Thank you for your understanding during this time.