Software Support

We're here to help you with your Digi-Trax® software

Software Release Notes

Includes HemaTrax® Product Code Table Updates
and HemaTrax®-CT Cellular Therapy

Support for:

HemaTrax®, HemaTrax®-CT & all other Digi-Trax software products:

Henry Cagadas

HemaTrax
Software Support Engineer
847-613-2114
847-465-9055 (fax)

Sherwin Nolledo

HemaTrax-CT
Software Support Engineer
847-613-2108
847-465-9055 (fax)

Installation support is limited to assistance necessary to install software on a system and the replacement of defective media. Installation support does not include modification of software.

On-site training may be purchased at the time of software purchase. For information, please contact your Digi-Trax Regional Sales Manager.

Lifecycle Software Support (LSS)

  • Included with HemaTrax is continuing software support, LSS and validation.
  • LSS is an annual subscription service.
  • Unlimited phone support Monday – Friday, 9 am – 5 pm CST. Just call 800-356-6126

Subscribe and be notified of new HemaTrax® Product Code updates by email

Be notified of new HemaTrax®-CT Cellular Therapy Product Code updates by email

Phone

800-356-6126

Location

650 Heathrow Drive
Lincolnshire, IL 60069

Business Hours

M - F: 8:30 am - 5:00 pm CST
S - S: Closed

Will be used in accordance with our Privacy Policy.
Terms and Conditions

To Digi-Trax Clientsupdated February 16, 2022

Over the past few months, lead times for label raw material as well as hardware continue to lengthen and remain unsteady. Demand is also quite strong, and we are closely monitoring our suppliers. Whenever possible, we bring in additional inventory to meet clients’ needs. When planning to order labels, printers, mobile computers, scanners, etc, please do so with as much advanced notice as possible. Order early! Thank you for your understanding during this time.


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