COVID-19 Updates

from Digi-Trax®

With label demand remaining strong during this pandemic, lead times for raw materials have lengthened and become somewhat unsteady. While we are monitoring our suppliers closely and bringing in additional inventory, if you are a Digi-Trax label customer, please consider this situation and place upcoming orders with as much advance notice as possible. Order early! Thank you for your understanding during this time.

March 16, 2020

A message from Digi-Trax® regarding COVID-19

Like most companies, protecting the health and safety of our employees, customers and partners is our top priority. We are monitoring this emergency situation closely and will continue to assess our contingency plan.

Going forward, as some of our hardware manufacturers are in Asia, you may see a slight extension in lead times on some products. Rest assured, we shall keep you notified immediately of any such delays and we are in frequent communication with our hardware manufacturers.

We have communicated with our raw material label suppliers and feel confident that we have the materials, capacity and flexibility to meet your needs by continuing our standard business operations. We are not experiencing any label supplier component issues and our vendors have brought in additional material to cover us in the event of a disruption in supply. At this point, our supply chain is sound. We will keep you informed, should our position change.

If you use our HemaTrax® software, please be advised that the COVID-19 Convalescent Plasma product codes will be included in our next HemaTrax release. Until that release, you can add those product codes either through a database patch or manually depending upon the version of software you have. Please see the documents below.

Our hearts go out to all impacted by the COVID-19 outbreak.

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Digi-Trax Product Resources:

Clinical Mobility Guide

Medical grade plastics withstand repeated exposure to multiple disinfectant wipe downs

4-15-2020A

Drive Through Specimen Collection Testing

Accelerate the Speed and Safety of Drive-Through Specimen Collection

4-15-2020A

COVID-19 Infographic— Drive Thru Station Solution

COVID-19 Drive-Through Specimen Collection Station Solutions

4-15-2020A

HemaTrax Product Code Updates

HemaTrax® Network Integrated and Standalone versions 8.0, 9.0 & 10.0 Product Code Table Patch:

ICCBBA’s 7.68.1 product table update contains 43 new product codes up to EB120, including 14 for Apheresis Platelets, 14 for Red Blood Cells and many more.

Download the HemaTrax® product code update via Digi-Trax® LSS

Update published 10-3-2023
Text updated 10-9-2023

View previous HemaTrax® Product Code Table Update release notes

HemaTrax 3.x product code updates

How to manually add new products in the HemaTrax® Network Integrated Product Table Database for version 3.x only

Updated 4-7-2020

PPID Specimen Collection Guide brochure thumbnail

Wristband Printing from an existing laser printer

Print one-day wristbands at mobile hospitals to identify patients during procedures in ambulatory surgery centers and outpatient clinics.

4-6-2020A

Official Resources:

Phone

800-356-6126

Location

650 Heathrow Drive
Lincolnshire, IL 60069

Business Hours

M - F: 8:30 am - 5:00 pm CST
S - S: Closed

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